Banking & Finance Professional
Experienced banking professional with a strong background in financial operations and customer service. Currently enhancing my expertise with DIPIFRS certification while seeking new opportunities in the financial sector.
Responsible for managing daily banking operations, handling customer accounts, and delivering professional financial services. Ensuring compliance with regulations while maintaining strong client relationships. Focused on providing efficient solutions and enhancing customer satisfaction through accurate service delivery.
Handled cash and non-cash transactions with accuracy and professionalism while following banking policies. Assisted customers with various financial services and account requests. Maintained security standards and ensured smooth daily operations to support overall branch performance.
Participated in an intensive banking training program focused on customer service excellence and operational procedures. Supported clients with account inquiries and service guidance. Developed strong communication skills and gained practical knowledge of financial products and banking standards within a professional banking environment.
Completed comprehensive practical training in an international banking environment. Learned how to identify customer needs and recommend suitable financial products. Enhanced relationship management skills while understanding global service standards and professional banking practices with strong analytical and problem-solving abilities.
Bachelor of Commerce - English Section
Major: Accounting | Minor: Financial Accounting
GPA: 2.75 (Good+) | Graduated: 2022
Diploma in International Financial Reporting Standards (Exam: June 2025)
General English Course (Elementary & Pre-Intermediate) Advanced Communication Skills